Our People | The Team At CDM Direct | Customer Experience Experts

Meet The Team Behind
CDM Direct


Our Team Philosophy

We strive to build a great company that attracts, develops and retains extraordinary people. We look at things differently, we challenge the status quo, and we solve complex problems. Our team love to explore what gives a great customer experience and implement innovative strategies that challenge long held beliefs about customer experience.

Our team will share their experience and knowledge with you with the sole aim of improving the outcomes for your business. Whether you're looking to generate leads from a difficult demographic or unsure how to improve your NPS score, our team will happily and willingly share their knowledge and opinions with you.



Meet The Team

MAURO RELVA

Account Director


DREW LE GRAND

Executive Chairperson


TROY SCOTT

Outbound Sales Manager


PAUL CHRISTOFOROU

Project & Engagement Manager


SANDHYA LE GRAND

Chief Operating Officer


JEREMY HEARN

General Manager


KRIS RAM

Senior CX Specialist


NAOMI HAQUE

CX Specialist



TANYA BATER

Compliance Manager


FIONA NATISO

CX Specialist


MANDY ADMIRAAL

General Manager


MALCOLM SLINGER

Commercial Director


ROB PATERSON

Senior Data Scientist


ANGELA MAGOGA

Senior CX Specialist


ANITA WATTS

Healthcare Director


SARAH NYE

Office Manager




Get In Touch

If you're ready to get the ball rolling on a solution for your business, enter your details below or give us a call and one of our expert team will be in touch ASAP.