Our product recall process is relied upon by some of the biggest brands on the planet.
Our Product Recall Rapid Response Team (PR3T) can spring into action to ensure that your product recall campaign is handled to mitigate any safety issues or product defects that might endanger the consumer or put you at risk of legal action or reputational damage
We understand the requirements of the ACCC ‘s specific requests in regard to product recalls and can guide you through what can be a traumatic situation in any company’s life.
Methods of Contact
Our agents can get in contact with the customers you need to reach via phone, email, social media or even out in the field. Our 24 Hour, 7 Day Contact Centres mean that we can listen and respond to your customer’s concerns at any time of the day or night.