Customer Acquisition Solutions
Increase sales and promote your business through outsourced telemarketing.
Maximise Profit With Sustained Growth
Are you looking for sustained growth for your business? CDM Direct can help your business to identify and engage with profitable new customers to drive the best possible result.
The key to maximising profit is to make the most of every interaction, and CDM Direct's omni-channel approach will help you to maximise profit and provide valuable insight into your potential customer base.
Online And Offline: Together At Last
Combine social media and your e-commerce site with the power of an expert telemarketer.
Did you know that 83% of consumers need some sort of customer support while making an online purchase? Our telesales solutions can help you target customers when they're close to converting, giving them that little nudge they might need to make a purchase. Whether they've abandoned their cart or there has been a payment issue, we can call your customers and find out what's going on.
Membership Based Organisations
Does your membership based organisation need to maximise your annual renewals in the most cost effective manner possible? Using your existing database, we can work to target your existing members via social media and email, with a follow up phone call to those that don't yet have an email or those that haven't renewed online in a timely fashion.
Why CDM Direct?
We can scale up and down quickly in response to your changing needs.
Our agents interact with your customers via phone, email, social media or live chat.
We're there for your customers when they want to interact with you.
Five Steps To More Effective Telemarketing
We sell products over the phone every day. We've learned how to maximise every opportunity to make a sale and we're experts at providing unique and agile solutions to match your business.
Because we know every business is unique, we take you through a tailored process to ensure we are providing the very best telemarketing solution for your business.
Step 1 - Assess Your Needs
Who are your ideal customers? Why do they buy from you? What is your ideal outcome? How many sales can you handle? These are just a few of the questions that we find out up front to make sure that we know exactly what we need to do to make this campaign a success.
Step 2 - Design A Tailored Trial Campaign
Once we have an understanding of your needs, we will create a tailored trial campaign for your business that outlines exactly what we will be doing and how we will be helping your business to generate sales.
Step 3 - We Generate Your First Sales
When you give us the nod, we begin generating sales as part of our trial campaign. During this period our team of telemarketing experts will be in constant contact to ensure we are hitting our targets and delivering on our promises.
Step 4 - Assess The Results
Upon completion of the trial, we will go back over the campaign and generate an after action report which outlines what we did, what worked, and what didn’t. At this point we will have a much better idea of the potential upside and how many sales you will be able to realise.
Step 5 - Maximise & Scale
After reviewing our report and confirming you would like us to continue, we can scale up most campaigns significantly – generating hundreds or even thousands of sales a month for your business (industry dependent).