Driver readiness, rostering and compliance support for commercial fleets.
A vehicle can't do its job without the right driver.
Keep driver records current, coordinate rosters and relief coverage, and follow up issues that put scheduled work at risk.
AI-assisted specialists handle the daily chasing inside your existing systems.
Sickness, expiring qualifications, roster gaps and incomplete records can disrupt the next shift.
Suddenly, an operations manager is on the phone, chasing people and trying to keep the schedule together.
Keeping drivers available, qualified and correctly scheduled creates work that needs a clear owner.
The result: More last-minute changes, more administration and greater pressure on the people running the operation.
CDM Direct takes responsibility for progressing that work before it becomes another last-minute problem.
Monitor licences, qualifications, accreditations and expiry dates. Chase missing records and escalate items needing review or approval.
Prepare rosters, update availability and coordinate shift changes within your rules and systems.
Identify gaps, contact approved relief resources and coordinate changes for your authorised team to confirm.
Support fatigue records, work diary administration, checks and escalation under your established procedures.
Handle agreed enquiries, reminders, document follow-up and availability updates, reducing calls and emails for your team.
Track outstanding actions, follow-ups, unresolved issues and their owners.
You choose the workflows. We provide the people, processes and AI-assisted support to manage them.
CDM Direct works alongside your transport, rostering and compliance teams, using your existing platforms and operating procedures.
AI-assisted workflows help identify approaching deadlines, missing records, roster gaps and other issues that need attention.
Issues are organised by urgency and operational impact, with clear ownership and escalation rules.
Our specialists contact drivers, chase documentation, coordinate changes and progress tasks to resolution.
Actions are recorded. Your authorised team retains control of driver suitability, safety, compliance and final operational decisions.
The aim is simple: fewer issues reaching your operations manager at the last minute.
A roster gap is discovered close to the shift.
A licence or qualification issue needs urgent attention.
The operations manager calls drivers and supervisors.
Missing information is chased across multiple systems.
Time is lost while everyone waits for an answer.
Upcoming gaps and record issues are identified earlier.
Outstanding actions are assigned and followed up.
Approved drivers and relief resources are contacted.
Your team is involved when a decision or approval is required.
Progress and outcomes are recorded in your systems.
Less last-minute chasing. Better-prepared drivers. More time for your team to run the operation.
Driver scheduling, relief coordination, fatigue-related administration and compliance follow-up.
Roster coverage, driver availability, qualifications and communication across busy delivery operations.
Driver records, availability, scheduled coverage and operational administration relevant to the service.
Additional driver administration capacity delivered within your existing processes and, where required, under your brand.
For organisations that employ, schedule or coordinate drivers as part of their operation.
CDM Direct brings together automotive-sector experience, managed operational teams and AI-assisted workflows.
Trained specialists handle agreed tasks, communicate with drivers and supervisors, and follow up unresolved issues.
Knowledge guidance, readiness monitoring, prioritised exceptions and workflow assistance help teams identify and progress issues.
We work within your existing systems, rules, escalation procedures and reporting arrangements.
Actions, decisions and outstanding issues remain visible. Your organisation retains the authority and statutory responsibilities that belong to it.
Choose a defined workflow, ongoing administrative support or a broader managed driver readiness programme.
Start with the part of driver management that creates the most pressure.
Start with licence monitoring, roster changes, relief coverage, fatigue administration or outstanding driver records.
We'll work with you to:
Identify the workflow and its current workload.
Agree responsibilities, systems, service levels and escalation rules.
Configure the process and onboard the delivery team.
Measure the results before deciding whether to expand.
No. This is a managed service working inside your existing fleet and rostering systems.
Yes. Start with one workflow, such as licence monitoring, document follow-up or fatigue administration.
Yes, within agreed rules. Scope depends on your workforce, systems and operating requirements.
No. We can monitor records, identify issues, coordinate follow-up and escalate decisions. Authorised personnel retain responsibility for safety-critical determinations and dispatch approval.
Licence and document monitoring may help. Rostering, relief and fatigue support primarily suit fleets coordinating professional drivers.
We can scope extended-hours support for agreed enquiries, roster changes and escalations.
A short conversation establishes the workload, systems, responsibilities and a practical first service.
Give driver administration a dedicated owner and free your operations team to run the fleet.
Let's identify the work CDM Direct can take over.