CDM Direct is a leading Australian-owned Contact Centre Solutions with over 25 years of experience in providing customer experience, acquisition and retention solutions to both Australian and international businesses.

With each new client, comes with its own challenges but we always deliver with a customised solution. After all, we aim to assist companies in reaching their goals and effectively growing their business by retaining and delivering high-quality services to their existing and new customers.

In other words, our solution connects our clients to their customers through multiple channels and platforms, ensuring that they receive a seamless and memorable customer experience – while our clients gain access to valuable customer data.