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CDM Direct

Australian Contact Centre Services

CDM Direct

Australian Contact Centre Services
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Do what you do best, outsource the rest

CDM Direct is a leading Australian-owned Contact Centre Solutions with over 25 years of experience in providing customer experience, acquisition and retention solutions to both Australian and international businesses.

Each new client, comes with their own challenges but we always deliver with a customised solution. After all, we aim to assist companies in reaching their goals and effectively growing their business by retaining and delivering high-quality services to their existing and new customers.

In other words, our solution connects our clients to their customers through multiple channels and platforms, ensuring that they receive a seamless and memorable customer experience – while our clients gain access to valuable customer data.

OUR SERVICES

We offer a full range of services to support your business. Whether it’s for an eCommerce store, B2B or B2C business, we can bring the human touch your business needs 24/7. By outsourcing with us, you will be able to focus on making big decisions for the expansion and growth of your business while we manage and monitor your customers’ satisfaction.

Outsourcing

Overflow

Customer Service

product recall

help desk & technical support

Collections

live chat & Social Media support

inbound sales

customer retention

database cleaning

Customized solutions

customer retention

database cleaning

Customized solutions

OUR CLIENTS

Businesses Helped

Transactions Facilitated 

Countries Operating

Staff

find out more about cdm direct

Call Now: 1800 221 811