DTR – outbound follow up increases sales admin January 1, 2026 No Comments Follow up calls and emails to non-voice leads boosts sales by 14% Read more
100K Records for In-depth Customer Insights admin January 1, 2026 No Comments Improved the database, completed within the timeframe Read more
Torbay Lifestyle & Care – Workforce Administration & Roster Management for Aged Care admin December 22, 2025 No Comments 20 hours/week reallocated to resident care, 90% fewer rostering gaps Read more
Plungie – Sales Support for Global Growth admin December 22, 2025 No Comments 60% operational bandwidth increase, 40% faster quotations Read more
Dyson – ramping up a product recall team urgently admin December 17, 2025 No Comments Reducing risk, protecting the brand and giving exceptional services by rolling out a product recall hotline within 24 hours Read more
365 Roadside Assist – 24/7 Support and Efficient Contractor Management admin December 17, 2025 No Comments Faster response times, higher CSAT, increased sales, safer customers Read more
Outsourcing tech support & customer service costs cut by 25-30% admin December 17, 2025 No Comments Drive accurate, intelligent & targeted marketing. Identify, target & attract new customers. Engage with the right customers. Read more
Battery World – Improved Call Handling, Maximized Customer Reach admin December 17, 2025 No Comments Slashed call abandonment rate, capturing more business - Streamlined call routing, improving customer experience - Reached 97%+ answer rate ensuring no customer goes unanswered Read more
