Meet some of the friendly and professional team in our Fiji contact centre, where we work for Australian businesses bringing them and their customers closer together.
Situated in the heart of Fiji, our customer service hub taps into the locals’ inherent warmth, hospitality, and customer service DNA, creating an unparalleled customer experience.
Our Fijian team comprises highly-skilled, English-speaking professionals who handle customer interactions with a neutral accent, bridging the gap between cultures seamlessly. They’re not just proficient in language; they understand the Australian market and culture, making every interaction feel familiar and personalised.
We’ve harnessed the remarkable Fijian spirit to create a customer service experience that’s truly special. They take pride in their work, going above and beyond to ensure customer satisfaction.
Our latest video offers a glimpse into this unique blend of cultural affinity and professional expertise that make our Fijian centre stand out.
Experience the Fijian difference. Let our team show you how their unique blend of skills, understanding, and commitment can transform your customer service experience.
“At CDM direct, we’re not just solving problems, we’re building relationships. We’re committed to providing the best customer service experience possible, and we take pride in the work we do every day.”