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Solutions
Solutions
Welcome to CDM Direct, a specialist customer experience management and remote talent company that provides tailored solutions to help medium to large organisations maintain excellent customer service levels across multiple channels.
Remote Talent Staffing Solutions
Optimise your workforce and add flexibility by hiring experienced remote talent
Seamless Scalability by CDM Direct
Maintain exceptional customer service during periods of high demand
Optimise Your Accounting and HR Functions
We seamlessly integrate with your processes while reducing your expenses by 50% or more
Why Outsource to CDM Direct?
Focus on what you do best and unleash your business potential with CDM Direct
Cost-Effective Solutions by CDM Direct
Our wide range of offshore BPO services are tailored to meet your specific needs
Elevate Your Brand with CDM Direct
Partner with CDM Direct to transform CX
Elevate Your Customer Engagement Strategy
Engage with customers across all touchpoints
Black Friday & Cyber Monday Support
Extra support for retail and ecommerce companies when you need it most
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Industries
Industries
Welcome to CDM Direct, a specialist customer experience management company that provides tailored solutions to help medium to large organisations maintain excellent customer service levels across multiple channels.Appliances & Electrical
Tailored CX solutions for electrical goods, appliances and OEM manufacturers
Automotive
Tailored solutions for every aspect of automotive customer engagement
Financial Services
Enhancing customer engagement and operational efficiency
Healthcare
Empowering healthcare providers and improving patient experience
Retail
Enhancing customer experience and operational efficiency for retail and e-commerce brands
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About Us
About Us
Find out all about CDM Direct
About Our Fiji Contact Centre
Discover the island paradise of Fiji and why it's the perfect location for outsourcing
Case Studies
Discover CDM Direct's case studies from multiple industry sectors
Insight
Discover CDM Direct's thought leadership blogs and white papers
Technology
Empowering innovation with the latest Customer Experience and contact centre technology
Meet the Team
Get to know our leaders who make it all happen
Careers
We're always on the lookout for talented people to join our team
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