Professional Early Stage Collections For Both Consumer And Business Customers
Our approach is to focus on keeping your customers in the payment cycle, to avoid the hassle and cost of going through the debt recovery process.
Early Collection Services Offered
VOICE EMAIL SMS LETTER REMINDERS
CUSTOMISED PAYMENT ARRANGEMENTS
PERSONALISED CALL MODELLING
PCI COMPLIANT TO ACHIEVE PAYMENT CARD MASKING
CDM Direct can integrate with your business software, enabling us to update directly our results, and we also have our own system which we can import information of your customers to work from
PREDICTIVE POWER PREVIEW DIALLING
BLENDED INBOUND AND OUTBOUND FUNCTION
PAYMENT GATEWAY INTEGRATION
BATCH SMS, EMAIL AND VOICE BROADCASTING OPTIONS
SELF-SERVICE PAYMENT WITH DEBTOR VERIFICATION
CLICK TO ACCESS PAYMENT GATEWAY SUCH AS EZIDEBIT
enquire about a service now
We aim to be firm but professional in all our dealings with your customers. All our agents are specially trained to comply with government regulations and local laws.
We adapt strategic techniques to keep our contact and efficiency rates high, for example, skip tracing and making use of multiple caller identification numbers to get through to those accounts which are hard to get hold of.